Your fine jewelry will be shipped fully insured to your business or home, free of charge. Since we insure every order to your door step, it is DreamStone’s policy to have an adult signature for all orders upon delivery regardless of any waivers you may have with UPS or FedEx. These precautions ensure the safe and secure delivery of your fine jewelry. However, if you prefer to have your packaged picked up at a secure FedEx or UPS location; please call one of our customer service agents at 1-800-818-8386.