At DreamStone we stand behind
everything we sell - all purchases on DreamStone are 100% refundable and
satisfaction is guaranteed. If for any reason, you are not satisfied with your
purchase, you can return it within 30-Days, no questions asked. In addition to
our return policy, we warrant that all items will be free from any
manufacturing defects. If there is a problem with an item, you can mail it back
to our office for inspection. If we find that the problem is from a
manufacturing defect, we will repair or replace the item at no charge to you.
If the damage is caused by normal wear-and-tear, then we will repair your
jewelry at-cost. Contact customer service at 1-800-818-8386 for further details.
After your place your order - we manufacture all of our fine jewelry in our own
manufacturing facilities. With an obsession for details, each piece is
handcrafted to perfection by our seasoned jewelers using the highest quality
materials. Once your order is processed, it goes through a thorough quality
check inspection - after a final approval it is neatly packaged in our
distinctive lacquer wooden box which is further secured in a secondary
protective box. The packaged is then shipped fully insured to your home or
business, free of charge.
