All prices on DreamStone are displayed in US Dollars. DreamStone will ship all over the world at a fixed rate of $75.00
USD, which includes insurance for the full amount of the merchandise purchased. Should
there be any additional fees in shipping due to the destination, we will
communicate this with you immediately.
SHIPPING TIMES
Shipping times may vary depending on the destination.
Region
Estimated Delivery Time
Europe
3-4 Business days
Asia
3-4 Business days
Australia
3-4 Business days
Middle East
3-4 Business days
PLACING AN ORDER is as easy as 1, 2, 3.
Step 1: Choose the item(s) you would like to purchase.
Step 2: Select “International Payment Options” for your
payment method at checkout.
Step 3: Send payment (see details below).
RISK FREE 30 Day Money Back Guarantee
We want you to be absolutely satisfied with your jewelry. If,
within 30 days after receipt of your purchase you're not completely satisfied, return
it for a full refund of the purchase price or replace it - no questions asked. All
products should be returned in the original state they were received. Products
which have been modified by another 3rd party jeweler or abused will not be
accepted for refunds.
All documentation and free gifts accompanied with purchase
must be returned with products. Refunds are not granted to products, which are
not returned with documentation and free gift.
ORDER STATUS
All orders that are shipped will be accompanied by an e-mail
to confirm shipping. The e-mail will be sent to the e-mail address provided
during the order process and it will include a tracking number.
PAYMENT
We provide two payment methods for international orders:
1. BANK WIRE:
Once you place your order, DreamStone will provide all the instructions to send a bank wire. You will receive an email soon as you complete your order.
Or, you can pay with an...
2. INTERNATIONAL MONEY ORDER:
Mail payment to:
DreamStone
579 Fifth Ave.
SUITE
810
New York,
NY10017
TAX AND DUTIES:
Please note that you (the customer) are responsible for any
customs tax or duties. Once your package arrives at customs, your customs
agency will contact you regarding any duties for clearance.
The customer must pay any additional charges for customs
clearance if any. DreamStone.com has no control over these charges and cannot
predict what they might be. Customs policies vary from country to country.
For any additional questions, please contact Mike Nelson at
service@dreamstone.com or call us at 1-800-818-8386.
