Dreamstone
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International Orders                                 


All prices on DreamStone are displayed in US Dollars. DreamStone will ship all over the world at a fixed rate of $75.00 USD, which includes insurance for the full amount of the merchandise purchased. Should there be any additional fees in shipping due to the destination, we will communicate this with you immediately.

 

SHIPPING TIMES

 

Shipping times may vary depending on the destination.


 Region Estimated Delivery Time
 Europe 3-4 Business days
 Asia 3-4 Business days
 Australia 3-4 Business days
 Middle East 3-4 Business days

PLACING AN ORDER is as easy as 1, 2, 3.

 

Step 1: Choose the item(s) you would like to purchase.

 

Step 2: Select “International Payment Options” for your payment method at checkout.

 

Step 3: Send payment (see details below).

 

RISK FREE 30 Day Money Back Guarantee

 

We want you to be absolutely satisfied with your jewelry. If, within 30 days after receipt of your purchase you're not completely satisfied, return it for a full refund of the purchase price or replace it - no questions asked. All products should be returned in the original state they were received. Products which have been modified by another 3rd party jeweler or abused will not be accepted for refunds.

 

All documentation and free gifts accompanied with purchase must be returned with products. Refunds are not granted to products, which are not returned with documentation and free gift.

 

ORDER STATUS


All orders that are shipped will be accompanied by an e-mail to confirm shipping. The e-mail will be sent to the e-mail address provided during the order process and it will include a tracking number.

 

PAYMENT

 

We provide two payment methods for international orders:

 

1. BANK WIRE:

 

Once you place your order, DreamStone will provide all the instructions to send a bank wire. You will receive an email soon as you complete your order.

 

Or, you can pay with an...

 

2. INTERNATIONAL MONEY ORDER:

 

Mail payment to:

 

DreamStone

579 Fifth Ave.

SUITE 810

New York, NY 10017

 

TAX AND DUTIES:

 

Please note that you (the customer) are responsible for any customs tax or duties. Once your package arrives at customs, your customs agency will contact you regarding any duties for clearance.

 

The customer must pay any additional charges for customs clearance if any. DreamStone.com has no control over these charges and cannot predict what they might be. Customs policies vary from country to country.

 

For any additional questions, please contact Mike Nelson at service@dreamstone.com or call us at 1-800-818-8386.

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