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At DreamStone, we are concerned about your online privacy. We've created our privacy policy to demonstrate how we protect the privacy of our customers. Our company studies online customer activity and collects different information about our customers in order to provide you with the finest product selection and shopping experience. Below you will find the answer to common questions regarding your privacy and how the information we gather from our customers.

 

What kind of information do we collect from you?


Our primary goal in collecting personal information is to provide our visitors and customers with a superior customized online experience. When you browse and shop on our site, we collect two types of information about our visitors: personal information and non-personally identifiable information.

 

Personal Information


Personal information is requested when you place an order. We need to know your name, billing address, shipping address, telephone number, E-mail address, and product details to process your order and to notify you of your order status.

 

Non-Personally Identifiable Information


This refers to information that does not by itself identify a specific individual. The information of this kind may include the URL you came from, IP address, domain types (e.g. .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, the advertisements you clicked. We use this information for enhancing the operation of our site, serving advertisements, for statistical purposes and to administer our systems.

 

How do we use the information we collect with your order?


We do not sell or rent your personal information to others. The information provided to us as a result of your online purchase such as your gender, name, E-mail address, phone number(s) and shipping address is used only to send orders, to inform you of your order status and sending our company newsletter and promotional information. This information is completely confidential and will not be disclosed or sold to any other party outside the DreamStone organization. We may also use non-personally identifiable information about our web site visitors such as URL you came from, IP address, domain types, your browser type, the country, the pages of our site that were viewed during a visit, the advertisements you clicked. We use this information for enhancing the operation of our site, serving advertisements, for statistical purposes and to administer our systems.


Insurance & Financing


This refers to the information you request from DreamStone when applying for financing or requesting a quote for insurance. DreamStone does not provide financing or insurance. We will not share the personal information which you provide to us except (i) for the purposes that you provided it to us, (ii) with your prior consent, (iii) as may be required by law as we reasonably deem necessary to protect DreamStone or others from injury or loss, or (iv) with other persons or entities with whom we contract to provide services in connection with our web site(s) or other business activities. If we do share such personal information with a third party, we will, to the extent practical, require that the recipient protect that information in a manner consistent with this Privacy Policy. However, we cannot guarantee how such a third party will use personal information.

 

Secure Ordering


Our site was developed to support secure online purchasing through secure socket layer (SSL) technology. All information that you provide during the shopping process is encrypted for your protection. When you place your order online, your personal information will be encrypted and transmitted via a secured connection. Your credit card details are not available for us and used only to process your order online. While we make every reasonable attempt to maintain the highest security for our customers, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.

 

About Cookies 


Cookies are pieces of information a web site can send to your computer's browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the "help" tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled.

 

Questions or Comments 


If you have any comments or queries regarding out privacy policy, please send an email to service@dreamstone.com.

 

Acceptance of Privacy Policy and Modifications

 

By accessing and using the DreamStone website, you consent to our collection, use and disclosure of your information as described in this privacy policy. DreamStone reserves the right to make changes to its privacy policy or practices. You should therefore review this page from time to time to get updated information including in particular, each time you use the online shop.  If we will make changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather and how we might use it. If at any point we decide to use the information in a manner different from that stated at the time it was collected, we will notify you by E-mail. You will have a choice as to whether or not we may use your information in this different manner.

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