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Here's 12 more reasons to buy from us:

DreamStone is a family owned and operated business of professional jewelers spanning over three generations. We carry the largest collection of certified loose diamonds and the highest quality of hand-crafted engagement rings.
We offer our clients the unique combination of quality and selection at outstanding prices with up to 50%-75% less than traditional brick and mortar jewelry stores. All purchases from DreamStone are 100% refundable and satisfaction is guaranteed. All loose diamond purchases include the grading report certification and all purchases come with an independent appraisal for your peace of mind. Below are 12 advantages you get when you buy from DreamStone.
dreamstone customer service
1. Professional Guidance

Our customer service specialists and expert jewelry consultants are available to help you make an informed decision. Our seasoned staff can be reached toll-free at 1-800-818-8386 - 10AM - 12AM Mon-Fri and 11AM - 6PM Sat-Sun. Or, if you prefer to email us, we can be reached 24 Hours a day 7 days a week at service@dreamstone.com, our typical response time is one hour
dreamstone customer service
2. Buy Directly from the Source and Save

Often our customers are surprised to find that our prices are typically 50-75% lower than traditional jewelry stores. So how do we do it? The answer is simple; we purchase our diamonds directly from the largest diamond manufacturers in the world. We place a small fixed markup and pass the savings to you. When you purchase a diamond on DreamStone, your diamond gets delivered to our factory the same day where our expert jewelers set the diamond in your choice of jewelry.
dreamstone customer service
3. Extensive Selection

We offer over 50,000 GIA certified diamonds in all shapes and sizes and one of the largest collection of jewelry available online. Design your own jewelry by adding your choice of diamond to any one of our quality engagement settings, pendants, or earrings. We carry everything from classic to vintage styles available in 14K, 18K, white gold, yellow gold and platinum.
All of our jewelry is made in our own facilities by seasoned professionals from start to finish.
4. 30 Day Returns on All Orders & 60 Day Free Resizing on Rings

Shop with confidence with our risk-free 30-day money-back guarantee. To ensure your satisfaction we will be happy to refund, exchange or replace any unworn item within 30 days from the date of shipment. Certified diamonds come with a lifetime upgrade option. If you decide to return your jewelry, please follow our simple return procedure.
dreamstone return policy

5. Free Overnight Shipping & Packaging

We are happy to offer free fully insured FedEx shipping on all orders. We will ship your insured package overnight to your home or business, free of charge. To learn more about signature requirements and delivery time, click here.
6. Lifetime Warranty & Upgrade

DreamStone wants to be your jeweler for life. For that reason we stand behind everything we sell with our lifetime warranty on all orders and our lifetime upgrade for all certified diamonds. Please contact us for more details.
7. All Loose Diamonds Are Certified

The Gemological Institute of America (GIA) is the #1 choice for discerning customers and the most respected laboratory in the world. Every loose diamond featured on DreamStone is personally inspected by our in-house gemologists prior to shipment. All our diamonds come with a GIA, AGS, IGI, or EGL grading report as well as an independent appraisal.
8. Special Custom Orders

At DreamStone your options are endless. We specialize in custom orders and encourage our customers to share their ideas with us. As jewelry manufacturers, we can cast virtually anything from concept, to molding, to casting. That means you have the option of making any modification to any jewelry piece in our online catalog, or send us a picture of your idea and have us make it for you from scratch. For custom work, please contact us.
9. Brilliantly Green

Shop with a clear conscious. At the heart of our company lies a commitment to the environment. We are 100% green with everything from shipping, packaging to recycling and enforce the highest of ethics throughout our supply chain. We took the extra step to minimize the shipping of our merchandise. To accomplish this, our entire operation from suppliers to our factory is located in New York City and everything is assembled all in one place. So when your order from DreamStone your jewelry gets shipped directly from our headquarters without any stops in-between. Less shipping, equals less burning of fossil fuels.

10. All Diamonds are Conflict-Free

DreamStone's long standing commitment to conflict-free diamonds is a zero tolerance policy. We only purchase diamonds from legal sources that comply with the Kimberley Process, an international diamond industry and civil society initiative to ensure diamonds are free from sources of conflict. To read more, click here.
11. Secure Ordering

Shop knowing that we secure your transactions and information with with the most trusted and strongest encryption available. DreamStone Secure Sockets Layer (SSL) enables secure e-commerce, communications, and interactions for every site visitor.
12. Secure Browsing

As an added measure of security, DreamStone provides even more protection to your online experience with daily automated security audits that ensures up-to-date security compliance and a hacker-free environment for our users.
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