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After You Place Your Order | Choosing a Jeweler | About Us | Contact

After You Place Your Order
DreamStone is a company dedicated to providing quality products and exceptional customer service. Since we take pride in every product that leaves our warehouse, you can be assured that we take great care of every order that is placed. From the moment you place your order the DreamStone staff starts working hard for you.

Confirmation
After you place your order, an automated e-mail will be sent to you listing the item(s) in your order, the form of payment used, and the method of shipping selected. Before your order is built, the DreamStone staff will carefully review your order slip and if something seems incorrect we will call or e-mail you immediately to address any potential problems.

The Building Process
The manufacturing begins once your order has been confirmed. DreamStone builds every order using the specifications our customers have either requested or chosen. We build your order according to the type of metal, stone(s), style, size you selected. The manufacturing process lasts 3-10 days depending on how specific your order is. To maintain our standard of quality, every piece of your order is hand selected by our experienced DreamStone team and then set and molded by our skillful jewelers who have been in the jewelry business for more than 40 years. After your order is built, it goes through a rigorous quality inspection process. DreamStone is dedicated to surpassing the service and product quality you expect. To learn more about how DreamStone builds each diamond ring, click here.

Guaranteed Quality
Your order, along with its’ certificate goes through a verification and inspection process to ensure the best quality possible. If there was a specific size requested, that is also checked to ensure that you receive your order ready to wear. If stones are part of your order, each stone is carefully examined for proper and stable setting. DreamStone even goes as far as inspecting the polish quality of the metal you have chosen.

Why trust DreamStone with your order?
You can be assured that DreamStone will provide you with the best products and customer service possible. All of our products are hand-made from our company factory. For the DreamStone staff the jewelry industry is not a laborious business. Our company employees enjoy manufacturing and designing jewelry that will become a part of your life (DreamStone Lifetime Warranty).

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After You Place Your Order | Choosing a Jeweler | About Us | Contact

 

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